When Mom’s advice isn’t enough: Check out our Employee Assistance Program (EAP)

Posted by Human Resources on 02.19.2016
Human Resources



Let’s face it: we’re not cyborgs created for a single purpose. Instead, we humans juggle work/family/finances/friends/and a real, outside-of-work life.


And when there’s a wrinkle thrown into any of these – a financial setback, identity theft, long-term illness, relationship breakup – it can sometimes be difficult to cope. So where do you go when you don't know where to go? Start with your Employee Assistance Program (EAP). It provides free and confidential assistance for any issue that may concern you or your family members. Staffed by experienced masters level counselors, EAP has services available 7 days a week, 24 hours a day, via phone, live chat, text, video conferencing and even face-to-face. A BDA clinician is available to provide support, help resolve problems and make referrals to the right resources. Many resources are availble on their website and via mobile apps as well. They can help with:

  • Depression or anxiety
  • Stress management
  • Family conflict or relationship problems
  • Financial or legal concerns
  • At-work issues
  • Addictions
  • And more

For more complex and/or longer-term problems, your BDA clinician can refer you to meet face-to-face with another professionally trained clinician and can suggest additional services within your health insurance benefits or to community resources/self-help groups.

Upcoming webinars

Guided relaxation session. Learn to release tension in order to maintain a healthy lifestyle. Friday, April 7, 11:00 - 11:30 PDT. Register here.

Emotionally preparing for retirement. Learn initial preparations for this new life phase. Friday, April 21, 11:00 - 11:30 PDT. Register here.

Stages of grief. Learn about typical reactions to grief and health coping strategies. Friday, May 5, 11:00 - 11:30 PDT. Register here.

Understanding alcoholism. Learn about the causes, symptoms and treatment options. Friday, May 19, 11:00 - 11:30 PDT. Register here.

So you're filing for divorce. How to maintain a level head while wading through financial, legal and practical details. Friday, June 2, 11:00 - 11:30 PDT. Register here.

Understanding anxiety. Are you experiencing overwhelming anxiety? Learn about the types of anxiety, symptoms and treatments. Friday, June 16, 11:00 - 11:30 PDT. Register here.


Access EAP services 24/7

Call 866-757-3271
Chat online Password: BBINS


EAP is not just for emotional stress

Even if you don’t have a pressing problem, we recommend checking out the EAP website. It’s like having your own personal life coach. Whether it’s ways to strengthen your significant relationships, how to carve out more time for yourself, parenting or workplace issues, there are professional advice and resources available on the website 24/7.

  • Need help cleaning up your credit report and getting out of debt? EAP can help.
  • Just discovered you’re a victim of identity theft? Find advice with EAP.
  • Also available are forms for creating all sorts of legal documents, from wills and living trusts to premarital agreements and name changes.

    Click here to log on. Use password: BBINS

Topics: Human Resources