News and Blog

Jobs 101 - Get the scoop on open positions, referrals, reviews, departments & more

jobs101-01.jpg

We'll be updating this page monthly with job postings and descriptions for each office; plus we'll feature the teams and managers that are hiring so you can decide if you're a fit with their culture. You'll also learn how to earn money with referrals, and managers will weigh in on professional trends and topics, while HR shares their top-notch advice for your career growth.

 
Our employee referral reward program just doubled

Now earn even more money by referring someone to work at our company full-time with our employee referral reward program. Depending on your friend’s pay grade, you can now earn $500, $1,000 or $2,000 for referring someone who becomes a permanent employee. Keep in mind, you can’t refer someone who will report to you, and rewards cannot be given for referring part-time (30 hours or less) or temporary employees, unless otherwise noted by management.

bonus-01.png
  1. Tell your friend to name you as their referral source on their application or new hire paperwork.
  2. Fill out the Referral Reward Form and have your friend’s new supervisor sign it; then submit to your HR payroll manager AFTER your friend has successfully completed at least 90 days of employment (but no more than 180 days).
  3. Take your check to the bank and say, "Cha-ching!"

 


Managers weigh in

This section of our Jobs 101 page is where our management team will share their insights to help you be your best professional self. We'll switch up the topics every month, so check back in on a regular basis to see what tips our leadership team is sharing.

Novembers's topic: peer recognition 

In October, Jamie Cox, a commercial lines service manager with our Automotive Aftermarket Program in our Overland Park office, shared four simple techniques that leaders can use to engage their team and help boost morale. One of the key concepts she discussed was recognition. In her November guest blog, she shows the importance of employees recognizing each other. Check out her latest topic of peer recognition and see if her idea helps trigger new ways for your department to work on its team dynamic. 

 


 

November featured jobs

Make way for a new marketing operations coordinator in our San Diego office. The Marketing Operations team is looking for someone who will be responsible for supporting current and new clientele while providing prompt and professional customer service to both internal and external customers. Their primary functions for producer management include managing appointments and contracts as well as licensing for new and existing producers. If you're looking for a change and have no problems multi-tasking, this might be the job for you. This is a non-exempt position and reports to the AVP of Marketing Operations. If you, or anyone you know, are interested in this full-time position, please have them contact Mary Trevithick, Arrowhead's director of human resources in our San Diego office. 

 

Our Automotive Aftermarket office in Overland Park, KS has two part-time CSR positions available. These part-time positions will have a set schedule with up to 12 hours per week. Applicants will need to be available in the evenings because the hours for the positions are 3:00 p.m. to 7:00 p.m., Monday through Thursday, and 2:00 p.m. to 6:00 p.m. on FridayIf you, or anyone you know, are interested in the part-time CSR position, please have them contact Kristie Lyons, human resources generalist, in our Overland Park office.

 

October featured job

Our Automotive Aftermarket team is looking to fill over 10 commercial B2B insurance sales positions around the country. (In Colorado, Mississippi, Minnesota, Kansas, South Carolina, New York and Texas, to name a few.) These positions are called Account Executives or AEs around the office; these experienced sales professionals work with customers and prospects in the auto care industry.

AEs live and work in their territories and have customer and marketing support assistance from the teams in the Overland Park office. An AE will drive growth and profitability of market segments in their assigned territory through risk selection, pricing, negotiation, sales, retention and helpful customer service to their clients. AEs might have 25% or more overnight travel throughout the year.

If you, or anyone you know, are interested in this sales position, please have them contact Kristie Lyons, human resources generalist, in our Overland Park office. Keep in mind, previous B2B and/or B2C sales experience will be required to be considered for these positions.

 

September featured job

The ACM team in Carlsbad and San Diego is looking for seasonal workers for their ski client. Contact either Karen Swafford or Damien Carlson for info.

 


Job postings

 

Offices Hiring
Positions Available

Alpharetta.png

  1. Subrogation Adjuster - This position was posted in September 2016 and can be based in Carlsbad, CA or the Alpharetta, GA office. The position reports to Matt Stringham.
  2. Reporting Specialist - This position has been posted since January 2016 and reports to Ramona Binder.
  3. Customer Service Rep - This position was posted in August 2016 and reports to Jackie Hopper.

If you are interested in any of these positions, contact Tish Masucci for a full job description.

Bellingham.png
  1. Underwriting Account Manager - This position was posted September 2016 and reports to Connie Lem and Ken Robinette.

If you are interested in this position, ask for a job description or send your resume to Connie Lem.

Carlsbad.png
  1. ACM Personal Auto Adjuster - This position was first posted Oct. 11 and can work from the Carlsbad or San Diego office. This position reports to Matt Stringham.
  2. ACM Subrogation Adjuster - This position was posted in September 2016 and can be based in Carlsbad, CA or the Alpharetta, GA office. The position reports to Matt Stringham.
  3. ACM Temporary claims positions - Seasonal help needed ASAP for winter ski season. Contact either Karen Swafford or Damien Carlson for info.
Denver.png
  1. Underwriter, Affiliate Programs - This position has been open since September 2016 and reports to Richard Poling

Contact Mary Trevithick for a job description or send her your resume.

OverlandPark.png
  1. Part-time CSR - There are two part-time CSR positions available. These part-time positions will have a set schedule with up to 12 hours per week. Applicants will need to be available in the evenings because the hours for the positions are 3:00 p.m. to 7:00 p.m., Monday through Thursday, and 2:00 p.m. to 6:00 p.m. on Friday
  2. Underwriter - There are two underwriter positions in our OP office, with one reporting to Patrick Nelson and the other to Debbie Winterowd. Both UW positions require three or more years of underwriting experience.
  3. Account Manager - This new position was posted October 12 and will report to Rachel Mills. The position will provide technical and advanced admin support to the producers and provides consultation and technical support as the first point of contact for customers. They will compile data and process renewals and endorsements to support the underwriting process. May bind policies as authority is assigned.
  4. Commercial B2B Insurance Sales - Multiple sales positions are open across the U.S. for Arrowhead Automotive Aftermarket account executives. We are looking for high performing sales professionals to use their skills in building lasting relationships with customers and prospects in the auto care industry. AEs enjoy living and working in their own territories, with customer and marketing support assistance. This position will drive growth and profitability of market segments in their assigned territory through risk selection, pricing, negotiation, sales, retention and quality service. May require 25% or more overnight travel. Previous B2B and/or B2C sales experience is required. 

Ask for full job descriptions or send resumes to Kristie Lyons.

Phoenix.png

No open positions in our Phoenix
office at this time.

SanDiego.png
  1. Marketing Operations Coordinator - This full-time non-exempt position was posted Nov. 2016 and will work from the San Diego office on the 21st floor. The position reports to the AVP of Marketing Operations. If interested, please contact Mary Trevithick, Arrowhead's director of human resources in our San Diego office.  
  1. ACM Personal Auto Adjuster - This position was first posted Oct. 11 and can work from the Carlsbad or San Diego office. This position reports to Matt Stringham.
  2. ACM Temporary claims positions - Seasonal help needed ASAP for winter ski season. Contact either Karen Swafford or Damien Carlson for info.
Tampa.png
  1. Homeowners Adjuster - This position has been open since June 2016 and reports into either the Tampa ACM office or the San Diego ACM office.

Contact Tish Masucci for a job description or to send your resume.

BrownBrownLogo.png
  1. Brown & Brown Insurance Operations Senior Analyst - This Brown & Brown position has been open since July 2015 and will work from the San Diego office.

Review all jobs posted throughout Brown & Brown's companies here.


 

Annual reviews - processes and best practices

Every year, our HR team sends out annual review forms and instructions toward the end of November to managers and supervisors, with everything due back to them by early to mid-January. The review forms are based on a point system.

Even though an annual review is mandatory and audited by Brown & Brown, HR suggests managers meet on a more regular basis with their team. "Some people really do appreciate this constructive feedback," noted Mary Trevithick, Arrowhead's director of human resources. "It's discretionary per supervisor, but the benefits of meeting on a monthly or quarterly basis, even for employees who are performing above average, is a great way to avoid surprises during the annual review at the end of the year.”

The HR team agreed our existing review forms are ready for a makeover, and although there hasn't been time this year to devote to a new process, they are hoping to have an online system available to employees and supervisors in the future. "If anyone knows of a system that other companies are using, by all means send it our way," Mary said.


 

Topics: Education and Training, Human Resources, Company Growth, Leadership, jobs