The Help Desk team wanted to pass along reminders such as how to manage your email SPAM as well as best practices to send large files and faxes via Outlook. Be sure to download their easy-to-follow step-by-step guides, too.
IT | HelpDesk | Security
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With 14 offices spread out across the country, we are no strangers to events that require an office closure. Wildfires, earthquakes, floods, blizzards, tornadoes, hurricanes and power outages are just a few issues we have had to deal with.
Save this emergency hotline number now to your phone, so that you're prepared for the next office disruption. This hotline will let you know real-time about office closures/openings, etc. in all time zones.
Have you used our new Service Desk? Still thinking about Footprints? Because heads up - that was soooo last year. The Help Desk team retired their old ticketing system on December 1, 2015 and introduced their shiny new Service Desk customer portal.
This new system offers self-service tools with FAQ’s and common how-to’s. It also generates a ticket so you can track everything from your email.