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How-to guide for SPAM, faxing from Outlook and emailing large files

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The Help Desk team wanted to pass along reminders such as how to manage your email SPAM as well as best practices to send large files and faxes via Outlook. Be sure to download their easy-to-follow step-by-step guides, too.

Monty Python
& email spamming?

How did a Monty Python skit where they said, "Spam, Spam, Spam, Spam…lovely Spam! Wonderful Spam!” turn into the word we use to describe unsolicited, undesired or illegal email messages? For those of you with a little time, check out the history and etymology below.  

 

SPAM management

As a convenient service, all employees will receive a personalized email from our Spam Admin a few times a week that will display recent emails that have been flagged as risky before going to your inbox. Hark! What if after reviewing this list you’ve noticed one of those emails is legit? Here’s how to set it free so that it’s delivered to your inbox:

  1. From the SPAM admin email, select “release.” The spam site will open and display a message that your email has been released and it will show up in your inbox within a few minutes

Or you can login directly to the site at https://mail01.agiacorp.net/brightmail/. Bookmark this site now to easily access at anytime.

  1. Once logged in, check the box next to the email(s) you want to free and select “release” at the top of the page
  2. To allow or block certain senders select the “Bad/Good Senders” options on the left hand nav and store their full email address in the appropriate list

Keep in mind, emails will be automatically deleted from your SPAM quarantine every 14 days so make a note on your calendar to check your quarantine to make sure you don’t miss out on important news. This is especially important if you’ve subscribed to industry newsletters.

Download SPAM management info here.

 
Faxing from Outlook and sending large files

Our IT department has deemed anything larger than 50MB too big to send via our Outlook email. Their first suggestion is to share these super big files with your coworkers on a shared drive. However, as our company is growing and not everyone has access to the same drives, here’s another way to share these files:

Transferring Large Files

  1. Go to: https://transfer.arrowheadgrp.com and login with your network credentials
    Tip! Bookmark this site now for future use.
  2. If it’s your first time logging in, you will need to install the Upload/Download Wizard (ActiveX) Download all the steps here.
Faxing From Outlook

Yes, you can send a fax via Outlook using the following format in the “To” field, and attaching the file you wish to fax, including an attachment of the fax cover sheet.

Example:[Fax:Jane@7607105555]

It's that simple! Download the guide here.

 

If you ever have a question on any of these services, email our Help Desk team.


 

SPAMMING history & etymology

Spamming is here to stay because advertisers have no operating costs sending out mass emails, and it’s difficult to hold senders accountable. The CAN-SPAM Act of 2003, a law that sets the rules for commercial email, established requirements for commercial messages and opt-out rights for recipients. Yes, even our companies must be compliant with the CAN-SPAM act.

Monty Python & Spamming

According to Wikipedia, the term spam comes from the 1970 BBC television comedy series, Monty Python’s Flying Circus. This particular sketch was set in a café where almost every menu item included the canned lunch meat, Spam. As the waiter recited the Spam-filled menu, a chorus of Vikings drowned out all conversations with a song repeating "Spam, Spam, Spam, Spam… lovely Spam! Wonderful Spam!" Hence "spamming" the dialogue.

The spamming trend continued into the next decade where people sent large and meaningless block of text via computers. Over time, it grew to include any unwanted electronic messages such as email, instant messaging and texting. If only all SPAM emails were as entertaining as a Monty Python show.

 

Topics: Education and Training, IT, Help Desk