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Arrowhead Logo. The Arrow, Core Commercial Newsletter

March 2021 | Share Newsletter

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Top BOP classes
with straight-through processing (STP)

Because time is money, you can pocket more with ALEX, our straight-through processing  platform. This platform is now issuing more policies than ever before!  Here are the top BOP classes of business using ALEX.

Top classes written in 2020:
  • Grocery stores
  • Real Estate Agents and Managers
  • Liquor Stores
  • Lawn and Garden Services


march madness

It's time again for March Madness

Join in on our third annual Charity Madness Tournament! Enter to win $500 for your favorite charity. It only takes a minute to join! 

Sign up and complete your brackets.


Your opinion matters
2020 Survey Results

Thank you to all those who participated in our 2020 Core Commercial Annual Survey. We are listening and appreciate all the feedback we received. Here are some opportunities that you highlighted.

Appetite. 72% said you’d prefer we communicated our appetite electronically.

A project is underway that includes BOP and package appetite online in an easy, usable format.  We even have a few special surprises coming that will also help you identify other programs in the Arrowhead family that might be able to help you.  Preview our online appetite guide.

Audit. 72% said you’d like a separate bill for audits; 85% said you’d like to receive a notice when an audit is ordered. We are currently revamping our process to see how we can implement these changes.

Claims. Only 51% said you’re aware that we have a claims portal available to view specific claims data. That’s way too low, so we’re working to redevelop this resource to make it more apparent and easier to find on both and

New Customer Welcome Kit. 78% would like us to send a Welcome Letter/Kit to customers outlining benefits of Core Commercial and our portal. It’s in the works!

We are taking your feedback to heart. Stay tuned this year as we work to improve your Arrowhead Core Commercial experience!


Advantage Package

Don’t forget we are your package headquarters for accounts up to $100,000 available in all 50 states. We offer General Liability, Property, Inland Marine and Crime.

Over 600+ classes available including but not limited to:

  • Plastic products manufacturing
  • Light manufacturing
  • Food manufacturing
  • Real estate
  • Lessor risk
  • Wholesale
  • Trade contractors


Please contact your underwriter for further details or to discuss specific accounts you want to submit to us.


You can now

Credit eligible BOPs up to 15%

We are excited to announce a new tool to help you close more business. You can now add up to 15% premium credit to your BOP quotes. You’ll find this new feature on your premium indication screen under the column Premium Modification


No waiting for an underwriter - it's an automatic option for AL, AZ, CO, CT, GA, IA, IL, IN, MI, MN, ND, NJ, OH, SD, TX and WI.

Coming this month: AK, KY, NY, OK, OR, PA, TN, UT, VA and WV.


Meet the Family

Forestry & Logging

Happy anniversary to Arrowhead's Forestry & Logging Program who’s celebrating 10 years with Zurich!    

They provide Inland Marine coverage for mobile equipment, machinery and tools for logging and wood product industries.

  • 10 years of stability with our A+ carrier Zurich
  • Logging and forestry industry experts
  • High in-house underwriting authority
  • Fast quotes
  • Broad appetite
  • Now available: Commercial Auto


Rated A+/stable by AM Best, our carriers, Zurich and American Guarantee and Liability, offer a broad underwriting appetite. Deductibles start at $500; minimum premium is also $500. Several endorsements are available. Typical classes include logging & lumbering; wood yard & sawmill; land clearing and chipping operations. Learn more.


Don't forget

Workers Compensation commissions are up; and in most states, rates are more competitive than ever.

And did you hear QBE, our partner, just earned 5-star excellence award?


Training Site

Join us for bi-weekly BOP demonstrations, learn more about additional lines and how to quote them, and more! Click to view the list of webinars.

Register for Webinar


Missed an issue of The Arrow? View past newsletters.


Questions? Contact your business development leader.

BDL map

Northern CA, NV, CO
Michele Mayer

Southern CA, AZ
Beth O'Reardon,

Brett Barnsley

Ben Glispie

Alonzo Dunn