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March 2019 | Share Newsletter


What's Hot

February’s top
SIC descriptions

Nonresidential Building Operators
Eating Places
Real Property Lessors
Real Estate Agents & Managers
Plumbing, Heating, Air-conditioning
Offices & Clinics of Medical Doctors
Industrial Machinery
Excavation Work
General Warehousing & Storage
Plastering, Drywall, & Insulation

Big Hitters

February’s largest new accounts

largest accounts-3

Welcome, California!
We’ve launched in the Golden State

Core Commercial producers can now write BOP and Advantage Package in California, with new business effective dates of April 15 or after.


See our new resource page: Everything you need to know

Whether it’s the contact information of your rep or underwriter, last month’s newsletter, a downloadable flyer or more, everything’s available right here:

Bookmark this page! Here you’ll also find helpful info to keep you on track:

  • All the contacts you need
  • BOR guidelines
  • Billing FAQs
  • How to obtain policy output and loss runs
  • Endorsements, certificates and ID cards
  • Video how-to’s on signing up for Daily Print, setting permission for commission statements and more

You’ll also find various marketing tools, including flyers by industry, and an archive of The Arrow newsletters.


Charity Madness

Our second annual Core Commercial March Madness for Charity starts soon. The top winner will choose a charity of their choice, and we'll donate $500 in their name.

Sign up and complete your brackets here.  Password is Core. Need help? See instructions. You can also invite your entire office to join in. 


Reminder: Sign up for IVANS downloads

Last month, we sent an email to all agencies selling Core Commercial, letting you know IVANS downloads are now available (for Core Commercial accounts only).  You can view the email and respond here. Be sure to click YES to IVANS or NO, you don’t want IVANS.

PLEASE: just one sign-up per agency.

Have more questions about IVANS? Read our FAQs.



Learn about BOP enhancements and how to navigate Arrowhead Exchange

We offer a variety of quick, to-the-point webinars to help you quickly get up to speed on quoting Arrowhead BOP. Choose the one that best fits your schedule.

How to quote & manage your agency
on Arrowhead Exchange, from A to Z

In this comprehensive webinar, producers and account managers will learn how to use our online portal plus details on all our NEW upgrades and enhancements to QBE’s BOP product. This 30-45 minute webinar includes Q&A. You’ll learn:

  • How to rate, quote and bind qualified BOPs online
  • How to obtain policy output
  • Servicing resources

Wednesday, Mar. 27, 8 a.m. (Pacific). Register here.

Wednesday, Mar. 27, 12 noon (Pacific). Register here.


Set up your agency on Arrowhead Exchange

Office administrators (and anyone else in charge!), learn how to set up users and manage your agency online in this 5-minute demonstration. Learn:

  • Set up your office administrator
  • Set up users to log in to
  • Set up policy notifications for recently generated policy documents
  • Followed by Q&A, so come prepared with questions!

Tuesday, Mar. 12, 8:30 a.m. (Pacific). Register here.

Tuesday, Mar. 19, 8:30 a.m. (Pacific). Register here.

Tuesday, Mar. 26, 8:30 a.m. (Pacific) Register here.

How to Navigate Core Commercial Billing Options

Account managers and CSRs, join us for a 10-minute demonstration of our billing screens:   

  • How to locate bills
  • Agency Bill: How we are different
  • Direct Bill
  • How to make a payment
  • How to set up EFT for your client
  • Followed by Q&A, so come prepared with questions!


Thursday, Mar. 28, 8:30 a.m. (Pacific). Register here.

Managing your new and renewal business

Account managers and CSRs, join us for a 10-minute demonstration on how to manage your book on the Arrowhead portal:   

  • How to get documents in a paperless environment
  • Tips on how to search for a policy
  • Review of the policy management screens
  • Followed by Q&A, so come ready with your questions!


Thursday, Mar. 14, 8:30 a.m. (Pacific). Register here.



Questions? Contact your business development leader

Brett Barnsley, West Region

Rich Dern, Central Region

Vivian Carballo-Brown, Central/Southeast Region

Rob McLaughlin, Northeast Region