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Arrowhead Logo. The Arrow, Core Commercial Newsletter

January 2021 | Share Newsletter


Happy New Year!
2020: A year in review—Thank you!

2020 proved to be a challenging year for many, and we want to say Thank You to all our producers for helping us deliver on our promises to our customers.

Despite the challenges faced in 2020, Core Commercial set a few records along the way:

Our new business growth increased 88% over 2019

And our straight-through processing tool (STP) on Arrowhead Exchange helped you quote, bind and issue over 15 times more new business than in the prior year.

Top classes written in 2020:
  • Grocery stores
  • Restaurants
  • Plumbing, heating, A/C
  • Lessors Risk
  • Fabricare
Top STP classes in 2020:
  • Grocery stores
  • Restaurants
  • Liquor stores
  • Plumbing, heating, A/C

You can now

Credit eligible BOPs up to 15%

We are excited to announce a new tool to help you close more business. You can now add up to 15% premium credit to your BOP quotes. You’ll find this new feature on your premium indication screen under the column Premium Modification

No waiting for an underwriter - it's an automatic option for AL, OH, CO, ND, SD, TX, NJ, GA, IL, WI, AZ, CT, IA, IN, MI and MN, with more states coming monthly.



We've increased

Work Comp commissions

This year we’ve increased commissions on work comp accounts, on both new and renewal business. In some states, it’s now at 18 percent! View the new commissions schedule here.

Let us be your one-stop shop for all your commercial needs in 2021!


Check out our

Customer Portal refresh

Last year we gave our Customer Portal a whole new look and feel. Customers can get direct access to their policy documents, set up their policies on EFT, make payments and sign up for paperless billing. Plus, it’s mobile friendly! 

To sign up, direct your insured to




January Training

Learn How to Quote & manage your agency on Arrowhead Exchange, from A to Z on Wednesday, Jan. 27th, at 10:30 a.m. Central

Producers and account managers, learn how to use our online portal plus details on all our NEW upgrades. This 30-45-minute webinar includes Q&A. You’ll learn:

  • How to rate, quote and bind
    qualified BOPs online
  • How to obtain policy output
  • Servicing resources
Register for Webinar

Missed an issue of The Arrow? View past newsletters.


Questions? Contact your business development leader.

BDL map

Northern CA, NV, CO
Michele Mayer

Southern CA, AZ
Beth O'Reardon,

Brett Barnsley

Ben Glispie

Alonzo Dunn