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title: The Arrow Jan 2019
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 Commission increase | New active states | Top SIC codes | Upcoming webinars | More

| Not rendering correctly? View this email as a web page here. CORE COMMERCIAL  January 2019 \| Share Newsletter   Commissions have increased Have you noticed yet? We’ve increased commissions to 18 percent for BOPpolicies. New commission structure was effective for new business on Jan. 1 and on renewals, will be effective Feb. 1.   What's Hot December’s top SIC descriptions Real Estate Agents and Managers Nonresidential Building Operators Wood Household Furniture Excavation Work Gasoline Service Stations Apartment Building Operators Furniture Stores Hotels and Motels Construction Sand and Gravel Engineering Services Big Hitters December’s largest new accounts   Industry Segment Focus: Commercial Real Estate Your clients in commercial real estate (property management companies, condo associations, strip malls, commercial buildings with tenants and more) are fully covered with our innovative Real Estate BOP. View specific coverages and more by downloading the flyer.   Our Concierge Service Center Concierge by Core Commercial provides the high-level service your clients expect without requiring your time. It’s like having your own account manager giving white glove service to your customers!  Provides soup-to-nuts customer service at a competitive cost Creates ease of doing business, because the hand-off is seamless Offers a full spectrum of communication: call center and email Fully P&C licensed and commercial insurance-trained staff handle endorsements, cancellations, reinstatements, renewals, policy doc requests, self-service billing Provides ongoing communication with clients, making renewals much easier Grows your book, adding to your profit potential We're testing the pilot program soon. Learn more here. Tell your Business Development Leader if you want to participate. Space is limited, so call today!   Check out our automated phone system Your client’s at the gym at 6 a.m. and suddenly has a burning question about their policy status. Or they remember on Saturday night that they forgot to pay their monthly premium. No worries! Now they can access our automated system 24/7 to make a payment by credit card or from their checking account or confirm policy status. 844.719.5170 is the number to call. During office hours, they can also speak with a customer service rep.   Advantage BOP & Package are available in these states   Webinars: Learn about BOP enhancements and how to navigate Arrowhead Exchange We offer a variety of quick, to-the-point webinars to help you quickly get up to speed on quoting Arrowhead BOP. Choose the one that best fits your schedule. How to quote & manage your agency on Arrowhead Exchange, from A to Z In this comprehensive webinar, producers and account managers will learn how to use our online portal plus details on all our NEW upgrades and enhancements to QBE’s BOP product. This 30-45 minute webinar includes Q&A. You’ll learn: How to rate, quote and bind qualified BOPs online How to obtain policy output Servicing resources Wednesday, Jan. 16,  8 a.m. (Pacific). Register here. Wednesday, Jan. 16,  12 noon (Pacific). Register here. Set up your agency on Arrowhead Exchange Office administrators (and anyone else in charge!), learn how to set up users and manage your agency online in this 5-minute demonstration. Learn: Set up your office administrator Set up users to log in to arrowheadexchange.com Set up policy notifications for recently generated policy documents Followed by Q&A, so come prepared with questions!   Tuesday, Jan. 15, 8:30 a.m. (Pacific). Register here. Tuesday, Jan. 22, 8:30 a.m. (Pacific). Register here. How to Navigate Core Commercial Billing Options Account managers and CSRs, join us for a 10-minute demonstration of our billing screens:    How to locate bills Agency Bill: How we are different Direct Bill How to make a payment How to set up EFT for your client Followed by Q&A, so come prepared with questions! Thursday, Jan. 24, 8:30 a.m. (Pacific). Register here. Managing your new and renewal business Account managers and CSRs, join us for a 10-minute demonstration on how to manage your book on the Arrowhead portal:    How to get documents in a paperless environment Tips on how to search for a policy Review of the policy management screens Followed by Q&A, so come ready with your policy management questions! Friday, Jan. 18, 8:30 a.m. (Pacific). Register here.     Questions? Contact your business development leader Brett Barnsley, West Region BBarnsley@Arrowheadgrp.com 509.591.5109 Rich Dern, Central Region RDern@Arrowheadgrp.com 414.377.3660 Vivian Carballo-Brown, Central/Southeast Region VCarballo@Arrowheadgrp.com 312.519.8484 Rob McLaughlin, Northeast Region RMcLaughlin@Arrowheadgrp.com 860.306.1028 Arrowhead General Insurance Agency, Inc.   701 B Street, Suite 2100    San Diego  CA   92101   CA License #0699809 You received this email because you are subscribed to Marketing Information from Arrowhead General Insurance Agency, Inc. . Update your email preferences to choose the types of emails you receive.  Unsubscribe from all future emails   |
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