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CORE COMMERCIAL
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 December 2018 | Share Newsletter

 
Asset 7

 Commissions increase in 2019

Beginning early next year, we’re increasing commissions to 18 percent for BOPs. New commission structure is effective for new business on Jan. 1 and on renewals, Feb. 1.

 

What's Hot

November’s top
SIC descriptions

Commercial Printing
Eating Places
Power Laundries, family & commercial
Civic and Social Associations
Real Estate Agents and Managers
Nonresidential Building Operators
Homefurnishings
Nondurable Goods
Wood Products
General Warehousing and Storage

Big Hitters

Novembers’s largest new accounts

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Our Concierge Service Center

Concierge by Core Commercial provides the high-level service your clients expect without requiring your time. It’s like having your own account manager giving white glove service to your customers! 

  • Provides soup-to-nuts customer service at a competitive cost
  • Creates ease of doing business, because the hand-off is seamless
  • Offers a full spectrum of communication: call center and email
  • Fully P&C licensed and commercial insurance-trained staff handle endorsements, cancellations, reinstatements, renewals, policy doc requests, self-service billing
  • Provides ongoing communication with clients, making renewals much easier
  • Grows your book, adding to your profit potential

We're testing the pilot program soon. Learn more here. Tell your Business Development Leader if you want to participate. Space is limited, so call today!

 
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Check out our automated phone system

Your client’s at the gym at 6 a.m. and suddenly has a burning question about their policy status. Or they remember on Saturday night that they forgot to pay their monthly premium.

No worries! Now they can access our automated system 24/7 to make a payment by credit card or from their checking account or confirm policy status.

844.719.5170 is the number to call. During office hours, they can also speak with a customer service rep.

 

Advantage BOP & Package are available in these states

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webinar

Webinars:

Learn about BOP enhancements and how to navigate Arrowhead Exchange

We offer a variety of quick, to-the-point webinars to help you quickly get up to speed on quoting Arrowhead BOP. Choose the one that best fits your schedule.

How to quote your BOP on Arrowhead Exchange

Producers and account managers, learn how to rate, quote and bind qualified BOPs, plus get details on all our NEW upgrades and enhancements to QBE’s BOP product, in this 30-minute webinar. You’ll also learn

  • How to obtain policy output
  • Servicing resources

Click time below to register. Webinar is on Wed, Dec. 19

8 a.m. PST (10 a.m. CST, 11 a.m. EST)          12 noon PST (2 p.m. CST, 3 p.m. EST)

Set up your agency on Arrowhead Exchange

Office administrators (and anyone else in charge!), in this 5-minute demonstration, you’ll learn how to

  • Set up your office administrator
  • Set up users to log in to arrowheadexchange.com
  • Set up policy notifications for recently generated policy documents
  • Followed by Q&A, so come prepared with questions!

Click date below to register.
Webinar starts at 8:30 a.m. PST (10:30 CST, 11:30 EST)

Tuesday,  Dec. 18 

Billing for your new and renewal business

Account managers and CSRs, join us for a 10-minute demonstration on how to manage your book on the Arrowhead portal:   

  • How to locate invoices
  • How to make a payment
  • Agency Bill versus Direct Bill
  • Setting up EFT for your client
  • Followed by Q&A, so come prepared with questions! 

Click date below to register.
Webinar starts at 8:30 a.m. PST (10:30 CST, 11:30 EST)

Thursday, Dec. 13

Managing your new and renewal business

Account managers and CSRs, join us for a 10-minute demonstration on how to manage your book on the Arrowhead portal:   

  • How to get documents in a paperless environment
  • Tips on how to search for a policy
  • Review of the policy management screens
  • Followed by Q&A, so come ready with your policy management questions!

 

Click date below to register.
Webinar starts at 8:30 a.m. PST (10:30 CST, 11:30 EST)

Thursday, Dec. 20

 
daily print

Need a reminder on how to access your policy docs?

Step-by-step instructions here.

 

 

Questions? Contact your business development leader

Brett Barnsley, West Region
BBarnsley@Arrowheadgrp.com
509.591.5109

Rich Dern, Central Region
RDern@Arrowheadgrp.com
414.377.3660

Vivian Carballo-Brown, Central/Southeast Region
VCarballo@Arrowheadgrp.com
312.519.8484

Rob McLaughlin, Northeast Region
RMcLaughlin@Arrowheadgrp.com
860.306.1028

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