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Arrowhead Logo. The Arrow, Core Commercial Newsletter

May 2020 | Share Newsletter


Industry Segment Focus

Core Commercial Fabricare, our new industry vertical, has been highly successful since our November launch. We’ve teamed up with IWA Fabricare Advantage who’s been in the industry since 1946, providing one of the most comprehensive products in the market. Now they’re part of our Advantage BOP, available in all states except IN, MO, LA and VT. View our Core Commercial Fabricare industry flyer.

Target markets

  • Dry cleaners
  • Commercial launderers
  • Textile and linen suppliers (to restaurants, hotels, spas, etc.)
  • Restoration specialists (for fabric/garments after fire, flood or mold)
  • Coin-operated attended laundromats
  • Uniform rentals

Want to know more? Join us for a 20-minute workshop on May 19.

Join the workshop


Working together to help our customers

Here are some of the flexible solutions we’ve created to assist your customers.

  • Mid-term exposure adjustment. Voluntary exposure change modifications based on the insured’s estimate of the economic impact over their full policy term.
  • Restaurants. To meet our insureds’ changing needs, we’re offering coverage for Hired and Non-Owned Auto.
  • Billing flexibility for those customers that need it, via our customer service team.

For more information, visit our COVID-19 resources on our Resource Page, under Help & Training.

Here are a few articles you may find helpful and may want to pass along to your clients:


With work-at-home orders in place, are you having a hard time filling your pipeline? This eBook is for agents struggling to meet their sales goals when there are no face-to-face meetings. No reading body language. No bringing little gifts to help seal the deal.

Inside you’ll find dozens of prospecting ideas, do’s and don’ts to help you thrive while stuck at home.


  • Tools to streamline your prospecting
  • Boost your social selling on LinkedIn
  • Use trigger events in online prospecting
  • Gmail: 2 hacks to ensure your cold emails are opened
  • Cold calling do’s, don’ts and sneaky tips



Training Webinar

This month we're hosting How to quote & manage your agency on Arrowhead Exchange, from A to Z on Thursday, May 21, at 10 a.m. and 1 p.m. Central.

Producers and account managers, learn how to use our online portal plus details on all our NEW upgrades. This 30-45-minute webinar includes Q&A. You’ll learn:

• How to rate, quote and bind qualified BOPs online
• How to obtain policy output
• Servicing resources
Thursday, May 21
10 a.m. CST / 8 a.m. PST or 1 p.m. CST / 11 a.m. PST
Register for Webinar

Meet the Family

Several times a year, we’ll introduce you to another member of our “family” in case you have clients in these markets.

Wright Specialty Insurance (a sister company) has just launched a new municipality program with broad coverage, specialized services and an A+, XV AM Best-rated carrier. It’s available in these states: AL, CO, CT, DE, FL, GA, IA, ID, KS, KY, MD, MT, NC, ND, NE, NH, NV, OH, OR, RI, SC, SD, TN, VT, WI and D.C.

Target Markets

  • Municipal governments (cities, towns, townships and boroughs) with population less than 70,000
  • Special purpose governmental entities/authorities (library boards, parking authorities, parks & recreation, cemetery districts)
  • Special districts where primary functions are water-related (flood control districts, irrigation districts, levee districts, metropolitan districts, municipal utility districts and more)

Learn more.


Missed an issue of The Arrow? View past newsletters.


Questions? Contact your business development leader.



Northern CA, NV, CO
Michele Mayer

Southern CA, AZ
Beth O'Reardon,

Brett Barnsley

Vivian Carballo-Brown

Alonzo Dunn